Senior management of a large company learns that its largest and most important information systems project will be eight months late. The developers used the latest technology (web-based, distributed, client-server, networked) and architecture (SOA). Some new parts were up and running but many old, legacy pieces were carrying a heavy part of the daily demands and risks of outages were increasing. There were staffing problems and challenges with conversions, and it appeared that some organizational units were resisting adoption of the new systems.