The C case is the third in the Telezoo series that traces the growth of this Internet start-up. The firm has now entered the economic decline of the late 1990s and has been caught in the collapse of the telecom industry. The case traces the options available to Ms. Murville and describes how Telezoo can come back from the brink. The case further develops the state of the telecom industry and places Telezoo's challenges within this larger context.